digital connectivity

Digital Transformation (15/15)

Transforming business processes Although the transformed customer experience is more visible - and possibly more exciting; other aspects of transformation include the fact that many companies are also realizing the benefits of strong internal transformation through the digitization of processes, enabling workers and performance management. Process automation Automation can allow companies to...
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Digital Transformation (14/15)

Customer Contact Customer service can be improved significantly by digital initiatives. For example, a bank established a Twitter account to respond to customer complaints quickly, helping customers avoid physically go to a branch. This digital initiative also took a community of experts, allowing crowdsourcing with several employees and other customers. Companies with...
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Digital Transformation (13/15)

Companies are using technology to improve sales conversations in person. For example, financial services companies are using presentations based on the tablet instead of slide shows on paper to make sales pitches. Insurance companies are introducing mobile tools to help sales people and customers to participate in planning based on analytics. A...
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customer-needs

Digital Transformation (12/15)

The three main building blocks with which firms are digitally transforming the customer experience points are: understanding the customer, top-line growth and customer contact. Understanding customer Companies are beginning to leverage previous investments in systems to gain a thorough understanding of the geographies and specific market segments. Some are exploring social media...
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transformacion digital

Digital Transformation (11/15)

The Digital Transformation in various industries Every business is different. However, many of the lessons we learn from leading companies show that the digital transformation shows very similar aspects in all industries. However, it is also important to consider your business and, of course, your industry. Two types of company that can...
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Digital Transformation (10/15)

Activation of intelligent information In a context of digital transformation it is' information management and critical data, but it is not enough. In the current and detailed data-based business, ideas, intelligence and actions mornings are the most important: the results. That's where context, semantics, artificial intelligence and activation come into play. With...
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Digital Transformation (9/15)

Impellers Transformation There are three key factors of transformation: changing consumer demand, changes in technology and changes in competition. These, of course, are an ecosystem and it is always a convergence of factors that cause changes in a market. When any of these factors coincide so that a "business operating model is...
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Carlos

I am currently the President of my latest venture, LJ solutions. I am a Software System Engineer with a Master in System Security. I am an expert in Web Development, E-Commerce, Computer Repair and Internet Marketing. My goals include a Doctorate in Computer Science and a government contract within a year.